[100% Free] Work and Income referral process
Learn how the Work and Income referral process integrates with the Building Financial Capability sector
What you'll learn
- The history of Work and Income referrals to the budgeting sector
- How referrals changed as the budgeting sector transitioned to the BFC sector (overview)
- Why Work and Income refers clients to BFC providers
- How the Work and Income referral process works
- The client experience in various scenarios
- What Work and Income expects by way of reporting
- Ways to resolve issues with the referral process in practice
This course includes
- 43 mins on-demand video
- 44 downloadable resources
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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